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Free Wi-Fi is available throughout the show and is capped at a speed of 1.5Mbps per device. If you would like to purchase premium speeds online follow the steps here
Refer to the contacts page for a list of suppliers and preferred contractors. For services required from the venue (catering and internet, parking and other) please click here.
Exhibitors have entry during show bump in at different times depending on their booth type.
See the logistics page for more information.
Your inclusions depend on the details outlined in your contract. Some exhibitors have a shell scheme booth, which is provided pre-built, while others have custom builds designed by the show builders or their own contractors. For specific information, please refer to your contract, review your onboarding form, or contact your account manager.
Custom build stands are bare or raw spaces purchased by exhibitors who wish to design and construct their own booths. Venue permits are required for these builds. For more information, please visit the Your Space page.
You will receive a link to staff Registration form 4-6 weeks out from the event, where you can register anyone working at the event. If you haven’t received the link or are unsure about the process, please contact the Operations Manager. Contact details can be found on the Contacts page.
If you need to update your logo or bio, please reach out to the marketing team. You can also make updates by uploading your logo and bio directly in the onboarding Form. For further assistance, refer to the contact information on the Contacts page.
Freight pickup is scheduled between 4:30 PM on March 12 and 2:00 PM on March 13.
Freight providers arriving outside these times will not be permitted entry.Any freight remaining on the event floor after the designated pickup period will be transferred to the GEL Warehouse at the exhibitor's expense.
If your pickup requires a specific time or precise scheduling, please contact Gel directly to make special arrangements.
Freight delivery is only permitted on the designated Bump-In and Bump-Out days. See the logistics page for more information.
All freight contractors must use the Venue Loading Dock Booking Form available on the logistics page.
Our logistics partner, Gel, will facilitate the movement of your goods from the loading dock to your stand. If your delivery requires a specific time or you are reliant on precise scheduling, please contact Gel directly to make special arrangements.
Shell scheme exhibitors receive name plates as part of their setup. For more details, refer to the Shell Scheme Inclusions page. Exhibitors also have the option to opt out of fascia if desired.
Custom build exhibitors are not provided with fascia or any other signage as part of their setup.
No.
Catering is provided exclusively for conference delegates at the HFDD Conference and speakers.
Gourmet food options are available for purchase at the event café located in the expo hall.
Unfortunately, due to health and safety regulations, children under 16 are not permitted on site during bump-in and bump-out. During show hours, it is also not recommended for children to attend, given the business-focused nature of the event and the content provided.
GEL Events serves as both the event’s freight manager and onsite freight coordinator. The organiser highly recommends using GEL Events for all freight movement to and from the venue to ensure accurate delivery and a smooth experience.
Full contact details and relevant links can be found on the contacts page.
As ICC Sydney has the sole catering rights to the venue it is a request that no externally provided food and beverage is brought into the venue unless directly related to your business i.e. imported or manufactured by your company and that these items are restricted to sampling sizes. If you wish to enquire about catering outside of the options listed for your exhibition stand, please contact the exhibition services team on +61 2 9215 7373 or at exhibitionservices@iccsydney.com.
Please fill in the venue form to get permission. All exhibitors must receive a permit for giving samples to visitors. Click here
Exhibitor discounted parking is valid on full move-in or move-out days only. Carpark passes may be validated at the Exhibitor Services Desk on Level 2, beside Hall 4. The loading docks are NO PARKING zones. Exhibitors can access the loading dock for a maximum of 15 minutes to drop off their goods, however, the driver must stay with the vehicle.
There is no subsidised parking during show days for exhibitors. ICC Sydney has 800+ secure car parking spaces available. Vehicle entry height is 2.2m.Additionally, exhibitors can make use of a number of secure car parks located in and around Darling Harbour, the closest located at Harbourside Car Park, 100 Murray Street, Pyrmont.